Privacy Policy

The MANNERIZZM Vault is operated by [MANNERIZZM LEGAL ENTITY NAME], referred to in this policy as “MANNERIZZM,” “we,” “us” or “our.”

This policy applies when you use the MANNERIZZM Vault website, create an account, claim a product, use an NFC identity card, access a digital ownership record, participate in the community or use related Vault services.

This policy applies to the Vault. Purchases made through the main MANNERIZZM store may also be subject to the store’s separate privacy terms.

Depending on the features you use, we may collect the following categories of information.

• Account information: your name, email address, profile name, profile image, biography and account preferences.
• Authentication information: one-time-password request records, login timestamps, session information and security events.
• Contact information: your phone number or other information you voluntarily add to your profile.
• Product and claim information: product identifiers, claim tokens, unit codes, NFC tag identifiers, claim status, activation dates and ownership-verification records.
• Digital collectible information: wallet addresses, NFT identifiers, metadata, minting status and associated ownership records.
• Loyalty information: points, rewards, activity history, eligibility and redemption records.
• Community content: posts, comments, reactions, reports and other content submitted through community features.
• Store-verification information: relevant Shopify customer, order or product information when required to confirm a purchase or product claim.
• Technical information: IP address, browser type, device type, operating system, referring pages, request logs and approximate location derived from an IP address.

We collect information directly from you when you create an account, verify an email address, complete a profile, claim a product, connect a wallet or submit community content.

We may collect information automatically when you access the Vault, including technical logs, session information and security-related activity.

We may also receive limited information from service providers or connected platforms, such as Shopify, email-delivery providers, hosting providers, wallet services or blockchain networks.

We may use information to:

• Create and maintain your Vault account.
• Authenticate logins and send one-time-password emails.
• Verify product purchases, claim eligibility and NFC identity cards.
• Create and display digital ownership records.
• Operate profiles, community features, points and rewards.
• Detect fraud, duplicate claims, account abuse and security incidents.
• Provide support and respond to requests.
• Maintain, troubleshoot and improve the Vault.
• Comply with legal, regulatory, tax, fraud-prevention and record-keeping requirements.
• Send service-related notices about your account, claims or changes to the Vault.

We do not sell customer personal information to third-party advertisers.

Depending on the applicable law and the activity involved, we may process information because:

• You provided consent.
• Processing is necessary to provide a service you requested or to perform an agreement with you.
• Processing is necessary to comply with legal obligations.
• Processing is necessary to prevent fraud, secure the Vault, protect users or operate our business responsibly.
• The law otherwise permits the processing as a legitimate use.

Where processing depends on your consent, you may withdraw that consent. Withdrawal does not affect processing that was lawful before the withdrawal.

We may share limited information with providers that help us operate the Vault, including:

• Cloud hosting and database providers.
• Email and authentication providers.
• Shopify and related commerce services.
• Wallet, blockchain or NFT infrastructure providers when those features are used.
• Security, monitoring, analytics and fraud-prevention providers.
• Professional advisers, auditors, insurers and legal representatives.
• Government authorities or regulators where disclosure is legally required.

Providers are expected to use information only for the services they perform for us and to protect it appropriately.

Information may also be transferred as part of a merger, financing, reorganisation, acquisition or sale of some or all of the business, subject to applicable law.

Information you intentionally publish through a public profile, community post or public NFT showcase may be visible to other users or visitors.

Public showcase pages are designed to display product and digital-collectible information. They should not display private account information such as your email address, login token or wallet credentials.

Do not publish information that you do not want others to see. Community content may remain in backups, moderation records or quoted replies for a limited period after deletion.

We keep information only for as long as reasonably necessary for the purpose for which it was collected.

Account and ownership records may be retained while your account or product claim remains active and for an additional period where necessary to prevent duplicate claims, resolve disputes, detect fraud, maintain authenticity records or meet legal obligations.

Security logs and technical records are generally retained for shorter operational periods. Deleted information may remain in secured backups temporarily before being overwritten.

We use administrative, technical and organisational safeguards intended to protect information from unauthorised access, loss, misuse, alteration or disclosure.

These safeguards may include access controls, encrypted network connections, restricted administrative permissions, logging, monitoring and rate-limiting.

No website, database or transmission method can be guaranteed to be completely secure. You are responsible for protecting your email account, authentication codes and wallet credentials.

The Vault may use cookies, browser storage and similar technologies required for login, account security, preferences and core site functionality.

Additional analytics or non-essential tracking technology should only be enabled and described when it is actually used. Where required by law, consent will be requested before non-essential cookies are placed.

Depending on where you live and the law that applies, you may have the right to:

• Ask whether we process your personal information.
• Request access to information associated with your account.
• Request correction of inaccurate or incomplete information.
• Request deletion or erasure where legally available.
• Withdraw consent where processing is based on consent.
• Object to or restrict certain processing where applicable.
• Request transfer of certain information where applicable.
• Raise a grievance or complaint.
• Nominate another person to exercise rights where applicable.

We may need to verify your identity before completing a request. Some information may need to be retained where required by law or where necessary to prevent fraud, protect legal rights or preserve product-authenticity records.

Requests may be sent to admin@mannerizzm.com.

The Vault is not intended to be used independently by children where parental or guardian consent is required by applicable law.

A parent or lawful guardian should supervise account creation and product claims made for a minor. Contact us if you believe a child has provided personal information without appropriate authorisation.

Our service providers may process or store information in countries other than the country where you live.

Where applicable law requires safeguards for international transfers, we will use appropriate contractual, organisational or legal safeguards.

We may update this policy when the Vault, our providers or legal requirements change.

The latest version will be published on this page with a new “Last updated” date. Where a change materially affects how we use personal information, we may provide an additional notice.

For privacy questions, account requests or grievances, contact: